Which preview channel should I use?
Follow the official instructions for your receiver. SiriusXM’s vehicle trial guidance specifies channel 184 for Sirius radios and channel 1 for XM and SiriusXM radios when resending a signal.
SIGNAL HELP
How do I troubleshoot my radio?
While safely parked with a clear view of the sky, follow your receiver's preview-channel instructions. Sirius radios use channel 184; XM and SiriusXM radios use channel 1 in the provider's vehicle trial guidance. Preview audio can help you check reception, but it does not confirm paid subscription status.
If you can hear audio on the Preview Channel, additional signal assistance may be available. Select the signal assistance option below to continue.
If you do not hear audio on the Preview Channel, check your vehicle and antenna connection. You may also contact your vehicle manufacturer, dealer, or a qualified service professional for further assistance.
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This website is not affiliated with, endorsed by, or operated by SiriusXM Radio Inc. SiriusXM and related names and marks are trademarks of their respective owners.
What should you check when satellite radio loses signal?
Park safely where the antenna has a clear view of the sky, check antenna connections and follow your receiver’s restart instructions. If a refresh is needed, use the official provider’s process. This directory cannot send a refresh signal or verify a Radio ID.
Common questions
Can this website send a satellite radio refresh signal?
No. Use your official provider’s refresh process. The form on this page opens independent guidance and does not send a signal or look up your account.
Official provider resources
These resources are published by the provider. Links are for reference and do not imply affiliation. Confirm current plans, prices and account details directly with your provider.